Tkpk reports Privacy Policy — Your Data, Our Responsibility

Welcome to tkpk reports. This Privacy Policy ("Policy") explains what personal information is collected when you use the tkpk reports platform, how that information is used, and the measures we take to keep it secure.

Tkpk reports believes that your privacy is a fundamental right. We want you to know exactly what we do with your data — with complete transparency. This Privacy Policy is written in plain, straightforward language so every member can understand it, without any complex legal jargon.

By using the tkpk reports website or mobile app, you agree to this privacy policy. If you have any objections, please refrain from using the platform and contact our support team.

Tkpk reports collects your information from various sources. The details are outlined below:

a) Information you provide directly:

• At registration: full name, mobile number, email, date of birth, address
• For KYC verification: a copy of your National ID, passport, or driving licence
• At payment: mobile banking number, transaction details
• Support interactions: chat messages, complaint details

b) Automatically collected data:

Tkpk reports uses your information for the following purposes, each with a legitimate basis:

• Account Management: Creating your profile, verifying logins, and keeping your account secure.
• Identity verification (KYC): Your identity and age are verified as required by law. tkpk reports is committed to preventing underage access to the platform.
• Payment processing: Processing deposits and withdrawals accurately.
• Fraud prevention: Detecting suspicious activity to protect your account and the tkpk reports platform.
• Customer support: Resolving your complaints and queries.
• Service improvement: Analyzing your usage patterns to deliver a better experience.
• Legal Obligation: Meeting the requirements of government or regulatory authorities.
• Marketing communications: Sending you promotions and offers with your consent (with the option to unsubscribe at any time).

Tkpk reports never uses your data beyond the purposes stated above. If we need to use it for any new purpose, you will be informed in advance.

Tkpk reports never sells your personal data. However, information may be shared in the following limited circumstances:

• Payment Processors: Information is shared as necessary to process transactions with payment services such as bKash, Nagad, and Rocket. These third parties have their own privacy policies.
• Identity Verification Services: Documents may be shared with approved verification bodies for the KYC process.
• Law enforcement: We are legally required to provide information when ordered by a competent court or directed by a government authority.
• Anti-fraud service: Limited data may be shared with industry-recognised bodies to prevent fraud and money laundering.
• Business transfers: Should tkpk reports undergo a change of ownership in the future, your data may be transferred to the new owner. You will be notified in advance if this occurs.

Tkpk reports uses cookies on its website. Cookies are small text files stored in your browser. As part of this privacy policy, we are transparently disclosing the types of cookies used:

• Essential cookies: Login sessions and security tokens. The platform cannot function without these, so they cannot be disabled.
• Functional cookies: Your language preferences and display settings. These make your experience smoother.
• Analytics cookies: Data on which pages are visited most and where issues occur helps us improve our service.
• Marketing Cookies: Helps show you relevant offers based on your preferences. You can disable these through your browser settings at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may limit access to many features on tkpk reports.

Tkpk reports uses industry-leading technology and practices to keep your data secure. The following section of our privacy policy is particularly important:

• SSL/TLS encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): We recommend enabling 2FA on your account for an extra layer of security.
• Regular security audits: Independent security experts regularly audit tkpk reports' systems.
• Access Control: Only authorised staff can access data on a need-to-know basis, and all access is logged.
• Firewall & DDoS protection: Multiple layers of security are maintained at the server and network level.
• Data backup: Regular encrypted backups ensure your data remains safe in the event of any issue.

Under tkpk reports' privacy policy, you have the following rights:

• Right to access: You have the right to request what information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request the deletion of your data (except where legal obligations apply).
• Right to restrict processing: In certain cases, you can request that the use of your data be restricted.
• Right to Object: You can opt out of marketing communications at any time.
• Right to portability: You can request your data in a portable format.

To exercise any of the rights above, email us at support@tkpkreports.com. We typically respond within 30 days. Please note that we are legally required to retain certain data for a specified period.

Tkpk reports does not retain your data longer than necessary. Retention periods depend on the type and purpose of the data:

After account closure, tkpk reports securely deletes all personal data beyond what is legally required to retain, within the designated timeframe. This process is automated and verified through regular audits.

Tkpk reports strictly prohibits anyone under the age of 18 from using the platform. Under this Privacy Policy:

• Age verification is carried out at the time of registration.
• Tkpk reports does not knowingly collect any information from minors.
• If a minor's data is collected by mistake, it will be deleted immediately upon a parent or guardian's request.
• Any account identified as belonging to a minor will be closed immediately.

If you believe a minor is using tkpk reports, please contact us at support@tkpkreports.com. We will take prompt action.

Tkpk reports may update this Privacy Policy from time to time. When changes are made:

• You will be notified by email or in-app notification before any significant changes take effect.
• The date of the latest update will be noted at the top of this page.
• Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy.
• If you do not agree to the changes, you will be given the option to close your account.

We recommend revisiting this privacy policy page from time to time to stay informed of the latest updates.

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: support@tkpkreports.com
• Help center: Help center page
• Live chat: Available after logging in to the platform
• Response time: Usually within 24–48 hours

All privacy-related requests are taken seriously and resolved within the legally required timeframe. tkpk reports is committed to being a platform you can trust.